Sector: Legal
Job Category: Immigration Caseworker
Company Name: Northfield & Associates
Job Summary:
PRIOR WORK EXPERIENCE IN CANADIAN IMMIGRATION IS A REQUIREMENT
in-person work from office role or off-site
We are currently seeking 4 Immigration Case Worker with 4-8 years of hands on experience in Canadian immigration and managing a high volume of clients. The ideal candidate will have experience managing a caseload from beginning to end, especially you would be responsible for the following:
If you have experience with LMIA applications and Business Immigration – it will be highly advantageous.
Job Types: Full-time, Permanent
Compensate fee: Case by Case
Profit-sharing: 60%/40% per case
Benefits:
- Dental care
- Extended health care
- On-site parking
Ability to commute/relocate:
- North York, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Canadian Immigration: 3 years (required)
Work Location: In person or Off-site
Job Description
- Oral and Written communication skills are critical for this role.
- Well versed with MS Office, Excel, PDF Tools – mandatory requirement.
- Full understanding of All TRV’s (Work permit, Study permit, Visitor), Economic Class, Express Entry, PNPs, Processing and requirements for each Application.
- Be able to create SOPs, Study Plans, Draft letters and submissions.
- Receive and attend to visitors and clients
- Collecting information and documentation from the applicant or client.
- Using available resources to prepare case-specific, to draft and complete application packages, including legal submissions, forms, and supporting documents for review.
- Making the appropriate revisions to drafts as instructed and obtaining approval from the applicant or client.
- Ensuring that applications are filed in a timely manner and that deadlines are being met.
- Acting as the key point of contact for client inquiries at all stages; sending out initiation for files and providing clients with status updates throughout the life-cycle of their file
- Completing government forms required for various applications, drafting submission letters, mining the client’s file for information and following up on outstanding information in a timely manner
- Conducting research and leveraging government resources to ensure processes are current and appropriate documents are being used
- Full accountability of assigned files or applications including checking client ledgers and billing processes, reviewing invoices for approval
- Scheduling appointments and meetings with clients
- Ensuring that timelines and deadlines are diarized and met including expiry dates and other key dates
Job Requirements
Work setting
Office Operations
- Greet clients and visitors in a professional and courteous manner
- Answer incoming calls, respond to inquiries, and direct calls appropriately
- Manage emails, appointments, and walk-in client coordination
- Administrative & Office Operations
- Maintain client files, records, and documentation
- Prepare and manage invoices, receipts, and basic billing records
- Maintain daily income and expense sheets
- Assist with documentation and internal reporting
- Inventory & Stock Management
- Monitor and maintain stationery and pantry stock
- Coordinate replenishment and ensure availability of office supplies
Sales & Operations Support
- Support sales and operations teams with administrative assistance
- Coordinate with team members to ensure smooth workflow
- Handle follow-ups, scheduling, and internal task tracking
- Required Skills & Qualifications:
- Proven experience in front desk, administrative, or office operations role
- Strong multitasking and organizational skills
- Ability to work under pressure in a fast-paced environment
- Excellent verbal and written communication skills
- Basic knowledge of invoicing, record-keeping, and MS Excel
- Team player with a positive and professional attitude
Preferred Qualifications:
- Experience in sales coordination or operations support
- Familiarity with accounting basics or bookkeeping
- Prior experience in a client-facing role
Additional information
Work conditions and physical capabilities
How to Apply
If you are interested in applying, please utilize the provided options to submit your application.