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Effective Strategies for Protecting Yourself from CRA Impostors

Scams targeting Canadians and Canadian charities and nonprofits have become increasingly sophisticated. Such scams can result in identity theft, financial losses, and added stress.

‍Here are some practical tips to help you protect yourself and your loved ones from CRA scams:

‍1. Recognize Common Scam Tactics

‍Empower yourself by recognizing the fear tactics scammers often use to manipulate their victims. They may claim that you or your charity owe taxes, threaten legal action, or promise a refund to trick you into providing personal information. Exercise caution with unexpected calls, emails, or texts that appear to be from the CRA, mainly if they induce a feeling of urgency.

Key Signs of a Scam:

  • Unsolicited contact from the CRA.
  • Requests for personal or financial information.
  • Demands for immediate payment via unusual methods (like gift cards or wire transfers).
  • Threatening language or intimidation.

2. Verify Contact Information

If you get a questionable message, feel free to confirm its legitimacy. The CRA will never ask for sensitive information via email or text. Instead, visit the CRA website or call their official number to confirm the legitimate communication.

‍‍Useful Contact:

3. Be Cautious with Links and Attachments

Fraudsters frequently employ phishing techniques to entice you to click on harmful links or download unsafe attachments. Always hover over links to check the URL before clicking, and avoid downloading attachments from unfamiliar sources.

4. Report Suspicious Activity

If you suspect you’ve encountered a scam, it’s crucial to report it. This helps authorities track and combat fraudulent activities. You can report scams to the following organizations:

5. Educate Yourself and Others

Keep updated on the newest scams and share this information with your friends and family. Sharing information can help others recognize and avoid scams. The CRA website often updates its list of known scams, which can be a helpful resource.

6. Use Strong Security Measures

Enhance your sense of safety by protecting your personal information with strong, unique passwords for your accounts and enabling two-factor authentication whenever possible. Consistently check your bank and credit accounts for suspicious activity to safeguard your financial security.

7. Stay Calm and Don’t Rush

Remember, scammers thrive on panic. If you receive a suspicious call or message, take a deep breath. Don’t rush to provide information or make decisions. Hang up, verify, and take the time to assess the situation. Your calm and collected response can be your best defence.

Conclusion

By remaining knowledgeable and alert, you can better shield yourself from CRA scams and enhance community safety. Keep in mind: if something seems suspicious, it likely is. For additional information and resources on how to avoid scams, check out the CRA’s official website or the Canadian Anti-Fraud Centre.

‍‍Reporting Websites:

‍Taking these proactive measures can protect your personal information and help fight fraud. Stay safe.

Frequently Asked Questions

These answers will help you understand how to keep your CRA account safe and protect yourself from scams. Learn what steps to take if you think someone is using your identity.

How to protect your CRA account?

Use a strong, unique password and change it regularly. Sign up for email notifications so you know when changes happen to your account. Never share your user ID, password, or security answers with anyone. Check your account often for anything that looks wrong. If you see activity you didn’t do, contact CRA right away.

Does CRA offer identity theft protection?

CRA doesn’t offer identity theft protection services. However, they have security measures to help keep your account safe. You can add extra protection by setting up security questions and email alerts. If you think someone stole your identity, call CRA immediately at 1-800-959-8281. They will help secure your account and stop unauthorized access.

How do I check if someone is using my identity in Canada?

Check your CRA My Account for any changes you didn’t make, like a new address or direct deposit information. Look at your credit report from Equifax or TransUnion for accounts you didn’t open. Review your bank statements for charges you don’t recognize. Watch for government mail that stops coming or mail about accounts you never opened. If you find anything suspicious, report it to CRA and your local police.

How can you protect yourself from CRA phone scams?

Remember that CRA will never threaten you with police arrest or ask for payment by gift cards or cryptocurrency. They won’t send police to your home or ask for personal information by email or text. If someone calls claiming to be from CRA and demands immediate payment, hang up. Call CRA directly using the number on their official website to verify if they really need to reach you. Don’t give out your social insurance number or banking details over the phone unless you made the call yourself.

How can you protect your money and personal data from CRA scammers?

Never click links in emails or texts claiming to be from CRA. Always go directly to the CRA website by typing the address yourself. Don’t give out your social insurance number, credit card numbers, or banking information unless you’re sure who you’re talking to. CRA will never ask you to pay with gift cards, Bitcoin, or prepaid credit cards. If you get a suspicious call or email, report it to the Canadian Anti-Fraud Centre. When in doubt, contact CRA directly using the phone number from their official website.

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What We Do!

We’re often asked by prospective clients what our Bookkeeping Service covers?  People want to know what specific tasks we do, and what their responsibility is.  This brief explainer page will answer that question.  This is by no means an exhaustive list, but covers the most frequently asked questions.

Getting Started

  • Review your existing books for needed corrections or back-work
  • Chart of accounts setup or amendment
  • Assistance with setting up bank feeds
  • Limited assistance* with setting up payroll (QBO or Gusto only)
  • Your books brought current and reconciled if needed

Ongoing Monthly Bookkeeping

  • After-the-fact transaction recording
  • Post to general ledger
  • Post to other ledgers (as needed)
  • Bank account reconciliation
  • Monthly financial statements
  • Other bookkeeping services, as required
  • Best-practice bookkeeping advice and counsel

Year End

  • Assistance with 1099-NEC preparation*
  • Assistance with 1099-MISC preparation*
  • Year-end financial statements and period-end closing

What We Don’t Do

Pay bills

We do not offer bill-pay services at this time, nor do we manage Accounts Payable (AP) or Accounts Receivable (AR).

Payroll tax responsibility

Our bookkeepers can assist you in setting up your initial payroll service in QBO or Gusto. We are not responsible for entering payroll hours/salary, accruing payroll taxes, nor the transmittal of payroll taxes to the IRS or the state.  Your full-service payroll provider (QBO, Gusto, or whatever other service a client uses) will be the responsible party for payroll and payroll tax compliance.

*Payroll deductions and benefits

We provide assistance with setting up a payroll account in either Quickbooks Online or Gusto, including entry of employee data.  We do not assist in state registrations, benefits, or advise on deductions.  Those service areas are provided directly by either QBO or Gusto.

Preparation of W2s

Similar to the last item, your full-service payroll provider (QBO/Gusto) is responsible for preparation of Form W2 for employees.

Sales tax reporting

For those nonprofits that sell taxable goods and/or services, your bookkeeper will assist in accounting for sales taxes collected and transmitted, but we do not prepare state sales tax reports.

Donation recording

We do not provide individual donation data entry into your neither your donor CRM nor Quickbooks Online, nor do we prepare year-end donor acknowledgements.

Administrative tasks

We cannot provide administrative services unrelated to our bookkeeping function.

Attend board meetings

Due to the constraints of time and distance, we are unable to be present, physically nor virtually, at a meeting of a client’s board of directors.*May incur additional fee per 1099-NEC or 1099-MISC.

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Disclaimer: The information contained in this article is provided for general information purposes only and does not constitute legal or other professional advice. Readers should seek tailored legal advice in relation to their personal circumstances.

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About Northfield

Northfield & Associates International Corporation is a global consulting firm serving private enterprises, public institutions, not-for-profit organizations, and institutional capital providers. Operating across Cambodia, Canada, and global markets, the firm supports capital deployment, regulatory navigation, and enterprise decision-making in complex economic and geopolitical environments. Northfield & Associates delivers customized, execution-focused advisory solutions that drive measurable transformation, strengthen competitiveness, and enhance long-term highest value opportunities. The firm incorporates consulting, legal, regulatory, financial, and risk expertise to enable disciplined capital allocation, strong governance, and operational resilience. Northfield & Associates upholds a culture of applied insight and innovation, supporting clients across digital transformation, growth strategy, and organizational capability building. The firm advises individual, leading global corporations, midsize enterprises, government agencies, and mission-driven organizations through long-term partnerships. Enterprise-wide risk management, professional ethics, and fiduciary standards are embedded across all operations. Northfield & Associates’ diverse, globally unified teams are committed to execution certainty and sustainable, risk-adjusted returns aligned with ESG and stakeholder objectives.

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